I did not mean to have this account. I would like a refund for all charges. I remember...

GetHuman818734's customer service issue with Care.com from June 2018

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Name on account, Date of birth, Billing address, and Email address on account
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The issue and preferred resolution, in GetHuman818734's own words:
I did not mean to have this account. I would like a refund for all charges. I remember I might have tried out the service on a free or discounted or temporary basis. But as I'm sure you can see I do not, have not been using your service. I did not know I was being charged all this time.
I trust that Care.com will make this right and come up with a resolution that is fair.
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Care.com

Customer service issue
Reported by GetHuman818734
Jun 25th, 2018 - 2 mons ago
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Seen by 5 customers so far
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Timeline
GetHuman818734 started working on this issue
Jun 25th 4:36pm