I am having trouble changing my pet care to childcare

GetHuman815694's customer service issue with Care.com from June 2018

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The issue and preferred resolution, in GetHuman815694's own words:
The problem I ran into: I am having trouble changing my pet care to childcare
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Care.com

Customer service issue
Reported by GetHuman815694
Jun 24th, 2018 - 2 mons ago
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Seen by 3 customers so far
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Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman815694 started working on this issue
Jun 24th 3:22pm