My account has been charged $** renewal fee. However, I have not been using care.com se...

GetHuman768629's customer service issue with Care.com from June 2018

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The issue in GetHuman768629's own words
My account has been charged $** renewal fee. However, I have not been using care.com services for over a month and have only used once since i got membership. I would like a refund to my credit card. Please put my account on hold until August, when i will need care services. Come August i can be charged again since i will be needing care services again. But i need the $** refund now since i was charged this June and do not need your services. Thank you.
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Care.com

Customer service issue
Reported by GetHuman768629
Jun 10th, 2018 - 10 mons ago
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Timeline
GetHuman768629 started working on this issue
Jun 10th, 2018 12:03pm