I sent a payment request the other day and the money was taken out of the other persons...

GetHuman756007's customer service issue with Care.com from June 2018

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The issue in GetHuman756007's own words
I sent a payment request the other day and the money was taken out of the other persons bank account but I still haven't received the payment on care.com this isn't the first time I've gotten payments on the app but for some reason it's taking a while to got it please get back to me I would like to know if you could get access to when I would get it or if you can see what's going on with the payment. Thanks.
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Care.com

Customer service issue
Reported by GetHuman756007
Jun 6th, 2018 - a yr ago
I have an issue with Care.com too
Fixed
Seen by 4 customers so far
Similar issue to 368 others
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Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman756007 started working on this issue
Jun 6th, 2018 2:25pm
GetHuman756007 indicated the issue is not fixed yet.
Jun 6th, 2018 3:39pm
GetHuman756007 indicated the issue is not fixed yet.
Jun 6th, 2018 3:40pm