Forgotten p***word and cannot change p***word.not received reset of p***word

GetHuman-sheilaya's customer service issue with Care.com from June 2018

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The issue and preferred resolution, in GetHuman-sheilaya's own words:
The problem I ran into: Forgotten p***word and cannot change p***word.not received reset of p***word
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Care.com

Customer service issue
Reported by GetHuman-sheilaya
Jun 5th, 2018 - 2 mons ago
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GetHuman-sheilaya started working on this issue
Jun 5th 12:20am