i thougth i was ordering a subscription for $** but was charged $**. I did not realize...

GetHuman-ccalisi's customer service issue with Care.com from June 2018

1 view
532 similar
0 following
Help with my Care.com issue
First: share to improve GetHuman-ccalisi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ccalisi's next move: talk to Care.com when they open.
Care.com's call center is closed now. We will send GetHuman-ccalisi a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-ccalisi's own words
i thougth i was ordering a subscription for $** but was charged $**. I did not realize the charge was $** until it was too late and already charged my card. It never showed how much i was charged until after I put my amex in. I can not afford the $** and would like a refund. I have tried to call and emailed twice. Please refund my card. I have not used the website at all. Thank you Connie
GetHuman-ccalisi did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman-ccalisi fixed the problem
We are waiting for GetHuman-ccalisi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Care.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-ccalisi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ccalisi
Jun 4th, 2018 - 8 mons ago
I have an issue with Care.com too
Not resolved
Seen by 1 customer so far
Similar issue to 532 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Date of birth
Billing address
Email address on account
GetHuman-ccalisi started working on this issue
Jun 4th, 2018 8:37pm