You need to cancel the payment you guys just took from my account. It was never mention...

GetHuman741914's customer service issue with Care.com from June 2018

Help with my Care.com issue
The issue in GetHuman741914's own words
You need to cancel the payment you guys just took from my account. It was never mentioned that it was recurring and if you don’t refund me, I’m going to dispute it.
GetHuman741914 did not yet indicate what Care.com should do to make this right.
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Care.com

Customer service issue
Reported by GetHuman741914
Jun 2nd, 2018 - 5 mons ago
I have an issue with Care.com too
Fixed
Seen by 4 customers so far
Similar issue to 402 others
0 customers following this
Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman741914 started working on this issue
Jun 2nd 12:02pm
GetHuman741914 indicated the issue is not fixed yet.
Jun 2nd 1:02pm
GetHuman741914 indicated the issue is not fixed yet.
Jun 5th 1:07pm