I was attempting to make an account on care.com and received a message that my email ad...

GetHuman-toddandl's customer service issue with Care.com from May 2018

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The issue in GetHuman-toddandl's own words
I was attempting to make an account on care.com and received a message that my email address was already linked to an account. My husband or I neither one have ever made an account and the password retrieval option does not work. We also got a message saying that an account with our email could not be found. It's very confusing that we're getting messages stating our email has been used but a password reset is not an option because they can't find an email that matches ours. I'm not sure what to do and I don't know why this is happening! Thank you!
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Care.com

Customer service issue
Reported by GetHuman-toddandl
May 31st, 2018 - a yr ago
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Seen by 12 customers so far
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GetHuman-toddandl started working on this issue
May 31st, 2018 3:14pm