I was charged $** for a background check that a potential employer was saying they woul...

GetHuman-kvicki's customer service issue with Care.com from May 2018

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I was charged $** for a background check that a potential employer was saying they would pay for. Also, am I being charged monthly to use this site? I've been a member since **** and never had to pay before. I'm not sure why Care.com was authorized to use my bank account for this background check. Please return the money to my account. I cannot afford it right now! I thought I had to fill out the form to authorize the investigation but instead you charged me!**Thank you for your attention in this matter,*Vicki
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Care.com

Customer service issue
Reported by GetHuman-kvicki
May 17th, 2018 - 2 mons ago
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Seen by 5 customers so far
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Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman-kvicki started working on this issue
May 17th 11:29am
GetHuman-kvicki confirmed the issue is fixed. Hooray!
May 20th 12:59pm