Hi, I was automatically charged $** to renew my premium subscription, but I never wante...

GetHuman-mbball's Overcharged issue with Care.com from April 2018

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The issue in GetHuman-mbball's own words
Hi, I was automatically charged $** to renew my premium subscription, but I never wanted this or intended for this to happen. I wanted to only have my premium subscription for the * months that I signed up for it, and I'm not sure how this renewed without my permission or even a notice via email. I would like to be refunded this $** and downgraded to the free version of care.com. Thanks for your help.
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Care.com

Overcharged issue
Reported by GetHuman-mbball
Apr 28th, 2018 - 5 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-mbball started working on this issue
Apr 28th 11:12pm