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Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman-mbball's own words
Hi, I was automatically charged $** to renew my premium subscription, but I never wanted this or intended for this to happen. I wanted to only have my premium subscription for the * months that I signed up for it, and I'm not sure how this renewed without my permission or even a notice via email. I would like to be refunded this $** and downgraded to the free version of care.com. Thanks for your help.
GetHuman-mbball did not yet indicate what Care.com should do to make this right.
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How GetHuman-mbball fixed the problem
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