We are a business who typed in wrong odometer for customers vehicle and would like to...

GetHuman621920's question issue with CarFax from April 2018

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Help with my CarFax issue
Before contacting them, items GetHuman621920 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
GetHuman621920's next move: go to the CarFax help center.
CarFax doesn't have a customer phone number that is answered by an agent. Instead, GetHuman621920 will want to follow the link below to head to their help center. We will check on GetHuman621920 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman621920's own words:
The problem I ran into: We are a business who typed in wrong odometer for customers vehicle and would like to correct it
I trust that CarFax will make this right and come up with a resolution that is fair.
Help with my CarFax issue
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CarFax

question issue
Reported by GetHuman621920
Apr 23rd, 2018 - 3 mons ago
I have an issue with CarFax too
Not resolved
Seen by 5 customers so far
Similar issue to 274 others
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Timeline
GetHuman621920 started working on this issue
Apr 23rd 5:18pm