CarFax Customer FAQ

If you want to dispute charges on your credit card from CarFax, the first thing you should do is contact your credit card provider. You can call the number on the back of your card and explain the situation to them. They can help you initiate a dispute and potentially stop the charges. Additionally, make sure to reach out to CarFax customer service to discuss the issue with them. They may be able to resolve any errors or investigate if there might have been fraudulent activity.

We're unable to directly assist with CarFax inquiries or update any submissions to the CarFax system. Only CarFax or the company who reported the incorrect information to CarFax can assist you with this. Please follow up directly with CarFax regarding the status of your case 15936380. They should be able to review the situation and help correct any errors in their report. Remember to provide them with any supporting documents or information that can help resolve the case more swiftly.

Si encuentra información incorrecta en un informe de Carfax, como un reporte de robo, puede comunicarse directamente con Carfax para abordar el problema. Proporcionarán instrucciones sobre cómo proceder. Sin embargo, los cambios finales a los informes de Carfax los hacen las fuentes de datos originales. Tiene que reportar la corrección a la fuente de la información incorrecta, usualmente la policía o compañías de seguros. Una vez que corrigen su información, el cambio se refleja en Carfax. Sin embargo, estas correcciones pueden llevar tiempo, así que sea paciente.