Rented cabins for * weeks turned in towels that the mgr said were stained *Called her b...

GetHuman4660992's customer service issue with Capital One from April 2020

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The issue in GetHuman4660992's own words
Rented cabins for * weeks turned in towels that the mgr said were stained *Called her back and asked fir the towels in question back that i would take them and wash them *She then said they were soaking and she wouldnt kno for a couple days *So i said well if ue gomna charge me them i want the towels to keep *She replied we throw them out*I think she gonna throw extra charges on my credit card *How do i stop her from adding the charges *I am not in the wrong*Can i stop payment

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Capital One

Customer service issue
Reported by GetHuman4660992
Apr 16th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 4509 others
0 customers following this


GetHuman4660992 started working on this issue
Apr 16th 10:05pm

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