I just recently got my credit card in the mail. I downloaded the app and my card will n...

GetHuman-ojensen's customer service issue with Capital One from October 2018

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The issue in GetHuman-ojensen's own words
I just recently got my credit card in the mail. I downloaded the app and my card will not show up on my app or via the website so I can not see how much credit I have left and cannot pay with the app or online. I want this to be fixed, it keeps telling me "we've hit a snag and to try again later." Its been a few days and I really need this app to work or at least the online version through the website. Please help me fix this, its frustrating. I need this to work for the weekend.
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Capital One

Customer service issue
Reported by GetHuman-ojensen
Oct 12th, 2018 - 8d ago
I have an issue with Capital One too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-ojensen started working on this issue
Oct 12th 6:26pm