I have my Buick Lacrosse auto loan purchased at Gary Lang in McHenry IL. This weekend m...

GetHuman4680260's customer service issue with Capital One Auto Finance from April 2020

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The issue in GetHuman4680260's own words
I have my Buick Lacrosse auto loan purchased at Gary Lang in McHenry IL. This weekend my car was totaled. I called Nationwide and was told I only have liability insurance. I have called them repeatedly in the past to change my insurance from my mini-cooper (which I owned) to the Buick Lacrosse which was being financed. Don't you send paperwork to my insurance company at time of purchase to make sure that coverage for my car is comprehensive? At this time my car is at Whitey's in Crystal Lake IL. it is totaled. I can't pay $**,*** for the car. My insurance carrier is Nationwide through Jim Kelly in Rockford IL*

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Capital One Auto Finance

Customer service issue
Reported by GetHuman4680260
Apr 20th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 590 others
0 customers following this

Timeline

GetHuman4680260 started working on this issue
Apr 20th 1:22pm