Before contacting them, items GetHuman-kateligh may need:
Account Number, Social Security, Name of Account Holder, Email, Home Address, and Loan Type
The issue in GetHuman-kateligh's own words
I called an spoke to someone I think last week about my payment being late an they said Friday was fine an they would wave late fee. Well I’ve been off sick with noro virus an am so sick. I did go to doctor an it’s extremely contagious. I can’t get my paycheck today but my husband is going to pick it up an call in my car payment tomarrow. How much is late fee? I am so sorry, did not expect this but I haven’t been out of my house
GetHuman-kateligh did not yet indicate what Capital One Auto Finance should do to make this right.
I have an issue with Capital One Auto Finance too
How GetHuman-kateligh fixed the problem
We are waiting for GetHuman-kateligh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.