I started my order and entered my email and did receive an email but can't find my prom...

GetHuman-dlholt's customer service issue with Canvaspeople.com from June 2018

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The issue in GetHuman-dlholt's own words
I started my order and entered my email and did receive an email but can't find my promo code anywhere. Please help
GetHuman-dlholt did not yet indicate what Canvaspeople.com should do to make this right.
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Canvaspeople.com

Customer service issue
Reported by GetHuman-dlholt
Jun 25th, 2018 - 4 mons ago
I have an issue with Canvaspeople.com too
Fixed
Seen by 4 customers so far
Similar issue to 23 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-dlholt started working on this issue
Jun 25th 11:13pm
GetHuman-dlholt indicated the issue is not fixed yet.
Jun 26th 12:25am
GetHuman-dlholt indicated the issue is not fixed yet.
Jun 27th 12:35am