What is your return and refund policy?

Asked a year ago
Our return and refund policy at Canvaspeople.com is designed to ensure customer satisfaction. If you are dissatisfied with any product you receive from us, we offer a 100% money-back guarantee. In the rare event that your canvas arrives damaged or defective, we will gladly replace it free of charge. We understand that mistakes can happen, and if there is an error on our part, we will make it right. To initiate a return or refund, simply reach out to our customer support team within 30 days of receiving your order, providing details and any necessary images of the issue. We strive to process refunds within 5-7 business days, while replacements may take slightly longer due to production and shipping times. Rest assured, your satisfaction is our top priority.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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