I'm a PNC employee and my customer has three different charges on his account that were...

GetHuman6583785's Overcharge/Strange charge issue with Candlewood Suites from September 2021

Help with my Candlewood Suites issue
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Before contacting them, items GetHuman6583785 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman6583785's own words
I'm a PNC employee and my customer has three different charges on his account that were not authorized by him. These charges are for several hundred dollars and he would like those transactions to be canceled and the money refunded back to his account

GetHuman6583785 did not yet indicate what Candlewood Suites should do to make this right.

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Candlewood Suites

Overcharge/Strange charge issue
Reported by GetHuman6583785
Sep 10th, 2021 - 5 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 5 others
0 customers following this

Timeline

GetHuman6583785 started working on this issue
Sep 10th, 2021 7:27pm
GetHuman6583785 indicated the issue is not fixed yet.
Sep 10th, 2021 11:32pm