I'm a PNC employee and my customer has three different charges on his account that were...
GetHuman6583785's Overcharge/Strange charge issue with Candlewood Suites from September 2021
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Before contacting them, items GetHuman6583785 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman6583785's own words
I'm a PNC employee and my customer has three different charges on his account that were not authorized by him. These charges are for several hundred dollars and he would like those transactions to be canceled and the money refunded back to his account
GetHuman6583785 did not yet indicate what Candlewood Suites should do to make this right.
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