I’m a low income account holder my bank card was stolen so had to get a new one I went...

GetHuman980348's customer service issue with Canary from August 2018

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The issue in GetHuman980348's own words
I’m a low income account holder my bank card was stolen so had to get a new one I went n to my account and accidentally submitted payment for $**.** not for what I normally get billed which is $*.** since I am a low income single disabled mom my bank account has already had the money of **$ taken out please issue refund and help me get my payments back to the $*.** month they were before help please I need my $** for food for me n my * kids for all weeek it’s all I have and have never had this problem before
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Canary

Customer service issue
Reported by GetHuman980348
Aug 11th, 2018 - a yr ago
I have an issue with Canary too
Fixed
Seen by 5 customers so far
Similar issue to 28 others
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Timeline
GetHuman980348 started working on this issue
Aug 11th, 2018 8:01pm
GetHuman980348 indicated the issue is not fixed yet.
Aug 11th, 2018 9:19pm
GetHuman980348 indicated the issue is not fixed yet.
Aug 12th, 2018 2:25pm
GetHuman980348 indicated the issue is not fixed yet.
Aug 12th, 2018 2:28pm