Item was marked delivered to community mailbox but nothing was there.

GetHuman-stacypa's customer service issue with Canada Post from June 2018

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Help with my Canada Post issue
Before contacting them, items GetHuman-stacypa may need:
Account holder name, Billing address, Account phone number, and Email address on the account
GetHuman-stacypa's next move: talk to Canada Post when they open.
Canada Post's call center is closed now. We will send GetHuman-stacypa a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman-stacypa's own words:
The problem I ran into: Item was marked delivered to community mailbox but nothing was there.
I trust that Canada Post will make this right and come up with a resolution that is fair.
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Canada Post

Customer service issue
Reported by GetHuman-stacypa
Jun 25th, 2018 - 2 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman-stacypa started working on this issue
Jun 25th 8:02pm