My credit for my dependent (daughter * years old) was denied because I was not able to...

GetHuman3127496's customer service issue with California Franchise Tax Board from June 2019

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The issue in GetHuman3127496's own words
My credit for my dependent (daughter * years old) was denied because I was not able to give her ITIN that was being generated by the federal tax office (first time paying taxes in the US). I have it know. Can I update my file ?
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California Franchise Tax Board

Customer service issue
Reported by GetHuman3127496
Jun 21st, 2019 - 2 mons ago
I have an issue with California Franchise Tax Board too
Not resolved
Seen by 2 customers so far
Similar issue to 1391 others
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Timeline
GetHuman3127496 started working on this issue
Jun 21st 10:24pm