Hi, on *th August ****, my students and I have got a booking on the following flight...

GetHuman779772's customer service issue with British Airways from June 2018

Help with my British Airways issue
The issue in GetHuman779772's own words
Hi, on *th August ****, my students and I have got a booking on the following flight: BA***, from London Heathrow to Milan Malpensa* the point is that we will be arriving from Toronto , on your BA** flight and there will be a little more than an hour to get the connection to Milan. My question is: what are the steps I have to follow if we aren't be able to arrive on time to get onto the plane to Milan? Can you give a phone number to call to ask for information? Thanks.
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British Airways

Customer service issue
Reported by GetHuman779772
Jun 13th, 2018 - 9 mons ago
I have an issue with British Airways too
Fixed
Seen by 9 customers so far
Similar issue to 458 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Phone number on account
Timeline
GetHuman779772 started working on this issue
Jun 13th, 2018 11:37am
GetHuman779772 indicated the issue is not fixed yet.
Jun 13th, 2018 2:11pm
GetHuman779772 indicated the issue is not fixed yet.
Jun 13th, 2018 8:34pm
GetHuman779772 indicated the issue is not fixed yet.
Jun 13th, 2018 9:18pm
GetHuman779772 indicated the issue is not fixed yet.
Jun 14th, 2018 2:32pm
GetHuman779772 indicated the issue is not fixed yet.
Jun 16th, 2018 12:43pm