Have old bright house modem that fails several times a day. Spectrum says talk to bri...

GetHuman-cameltra's customer service issue with Bright House Networks from October 2018

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The issue in GetHuman-cameltra's own words
Have old bright house modem that fails several times a day. Spectrum says talk to brighthouse because we can't access your acount. Modem needs to be replaced with one rented from spectrum.
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Bright House Networks

Customer service issue
Reported by GetHuman-cameltra
Oct 24th, 2018 - 2 mons ago
I have an issue with Bright House Networks too
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Seen by 2 customers so far
Similar issue to 71 others
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Timeline
GetHuman-cameltra started working on this issue
Oct 24th 9:02pm