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Do I need to return my equipment if I cancel my Bright House Networks service?

Asked 2 years ago
If a customer cancels their Bright House Networks service, it is typically required to return any equipment that was provided. This includes items such as cable boxes, modems, and any other devices associated with the service. Returning the equipment is important, as failure to do so may result in additional charges on the account for unreturned items. It is advisable to check the specific terms and conditions that were provided when the service was started, as policies may vary based on location and the type of service package. Customers may be required to return the equipment by a certain deadline after cancellation, and they may need to return it to a designated location or follow specific return instructions. To ensure a smooth process, customers should familiarize themselves with the return process and find out if there are particular requirements, such as packaging the equipment in a certain way. For the most accurate and up-to-date information regarding equipment returns and cancellations, individuals are encouraged to consult the relevant page on the official Bright House Networks website, where further details and contact information may also be available.
Answered Aug 3rd 2025

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