Do I need to return my equipment if I cancel my Bright House Networks service?

Asked 6 months ago
Yes, you are required to return your equipment if you cancel your Bright House Networks service. This includes cable boxes, modems, remotes, and any other provided device. Failure to return the equipment may result in additional charges. To ensure a smooth return process, please contact our customer service team at [phone number] to schedule a return and receive detailed instructions. Remember to consolidate all the equipment and return it in good condition by the specified date. Once the equipment is received and verified, any applicable fees or deposits associated with the equipment will be refunded. Thank you for choosing Bright House Networks.
Answered Nov 1, 2023

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