Before contacting them, items GetHuman-jarektop may need:
Where was the item purchased, Order number (if applicable), and Billing address
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-jarektop's own words
What is going on with this company. I call last Friday and was put on hold for over one hour to be disconnected later on. When I redial the same phone number today is out of service. In my anger I went to the store and returned my $*** purchases of of your expresso-machine. If I can’t reach customer help line now I can only imagine how unrealistic will be to try to resolve any issues with will accrue in a future. People don’t have to put up with your nonsense!
GetHuman-jarektop did not yet indicate what Breville USA should do to make this right.
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