I ordered a gift for my husband "*th Marine Division" USMC Challenge Coins on Nov...

GetHuman1982983's customer service issue with Bradford Exchange from March 2019

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The issue in GetHuman1982983's own words
I ordered a gift for my husband "*th Marine Division" USMC Challenge Coins on Nov. **, ****. Since then he has not received a complete set. I paid for all the collection and shipping at that time. Now you are trying to bill me for different coins and applying for different coins. My account number is *********, order *************. You even have sent my account to a collections agency. i am so dissappointed that a Company such as yourselves could treat a customer. i gave you a credit card to pay for my order. I want an apology from your *director, Richard H Thomas, Director of the Board of Governors. The set is still imcomplete and you, the Bradford Exchange will get "no recommendation" from me to ever order anything else from you. Sincerely, Erlinda Smith **********, a Proud Marine's Wife" PS*imagine his dissapointment
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Bradford Exchange

Customer service issue
Reported by GetHuman1982983
Mar 12th, 2019 - 5 mons ago
I have an issue with Bradford Exchange too
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Seen by 3 customers so far
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Timeline
GetHuman1982983 started working on this issue
Mar 12th 11:32pm