I ordered a gift for my husband "*th Marine Division" USMC Challenge Coins on Nov...

GetHuman1982983's customer service issue with Bradford Exchange from March 2019

2259 similar
0 following
Help with my Bradford Exchange issue
First: share to improve GetHuman1982983's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1982983's next move: talk to Bradford Exchange when they open.
Bradford Exchange's call center is closed now. We will send GetHuman1982983 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1982983 may need:
Name on order, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1982983's own words
I ordered a gift for my husband "*th Marine Division" USMC Challenge Coins on Nov. **, ****. Since then he has not received a complete set. I paid for all the collection and shipping at that time. Now you are trying to bill me for different coins and applying for different coins. My account number is *********, order *************. You even have sent my account to a collections agency. i am so dissappointed that a Company such as yourselves could treat a customer. i gave you a credit card to pay for my order. I want an apology from your *director, Richard H Thomas, Director of the Board of Governors. The set is still imcomplete and you, the Bradford Exchange will get "no recommendation" from me to ever order anything else from you. Sincerely, Erlinda Smith **********, a Proud Marine's Wife" PS*imagine his dissapointment
GetHuman1982983 did not yet indicate what Bradford Exchange should do to make this right.
I have an issue with Bradford Exchange too
How GetHuman1982983 fixed the problem
We are waiting for GetHuman1982983 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Bradford Exchange's attention and get better help faster. Tap below to get started.
Having Bradford Exchange issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1982983 fixes it.
This email address isn't valid

Bradford Exchange

Customer service issue
Reported by GetHuman1982983
Mar 12th, 2019 - 5 mons ago
I have an issue with Bradford Exchange too
Not resolved
Seen by 3 customers so far
Similar issue to 2259 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1982983 started working on this issue
Mar 12th 11:32pm