How Do I Get a Refund from the Bradford Exchange?

Seeking reimbursements for goods once sold can be a daunting task due to the various return policies that companies feature. However, the Bradford Exchange's customers can rest easy knowing that GetHuman's simple guide will guide you through the return process. Additionally, our team strives to connect clients with customer service agents to help them seek help if the DIY method is futile. We are a customer-oriented company that brings customers together to share their service experiences.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

Life is an exciting journey, and shopping makes the road exhilarating. Shopping enthusiasts can attest to the fact that technology has made it convenient to purchase goods via online platforms. And with the option of creating and customizing accounts with your favorite shopping agency, you can easily manage your cart and money from wherever place you are and at whatever time.

The Bradford Exchange has been in business since 1973. It's a company that sells collectible goods, sports apparel, and jewelry. Shoppers can search for items according to the occasion, for instance, birthday, graduation, patriotic, wedding, and engagement gifts. From music boxes to home décor to coins, you can find it all.

When shopping, a customer can decide to visit a store or buy goods online. However, you may later change your mind and want to return the items for a refund. You have the choice of getting your money back, provided you follow the return policy. Below is an account of how you can go about the process.

The steps to follow

As much as The Bradford Exchange allows its clients to return items for a refund, there are certain things you have to take into consideration. To begin the process:

  1. Ensure that you return the product within its warranty period
  2. Pack the item in its original packaging (If the original packaging is not available, pack it in a secure bag)
  3. Fill out the Product Return Form explaining why you're returning the item and your request for a refund
  4. Send the package with the return policy to The Bradford Exchange's postal address via any US postal service mailbox
  5. If you hadn't opened the box, you can write return to sender on the packaging and send it back via mailbox
  6. After receiving your return, the company will issue a refund via cheque or credit to your card within 10 working days. Credit card rules depict that the credit refund should only be to the card that initially made the payment.

The Bradford Exchange also features a client service department to assist with service problems. Whether you want to request a refund or check the status of the return, you can contact the customer care team. Here's how.

Customer care via phone call

Customers can call the Bradford Exchange phone number to communicate with the company's reps. During the call, you can request the agents to assist you with your item return and refund. The employees may inquire about your online account details or shipment information and process the return request from their end. Additionally, they can follow up on your return and provide a timeline for when to expect a refund.

Online help desk

You can also reach out to the company reps via online help pages whenever you need help with a service problem. With the platform, you can dig through the multiple help topics and choose one that may address your refund issue. Afterward, a staff member will communicate with you and try to fix your problem. If you decide to speak to company reps via this method, you'll have a written account of events that may be beneficial for future reference.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Get a Refund from the Bradford Exchange?

Why does GetHuman Write How-to Guides for Bradford Exchange Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Bradford Exchange in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund from the Bradford Exchange? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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