How Can I Track My Bradford Exchange Order?

This article describes how to check on the status of your Bradford Exchange order. Detailed instructions are given for tracking your order by order number and for tracking your order when you have lost the order number. Hours for The Bradford Exchange's customer service phone number are provided as well.

Apr 28, 2020

The Bradford Exchange is an online shopping site that specializes in unique and unusual items and original pieces of jewelry. Because these items are often bought as gifts or as parts of a collection, buyers are often anxious to make sure that they reach their destinations on time. Fortunately, Bradford Exchange orders are easy enough to track online.

To Start With

  1. Go to The Bradford Exchange's home page.
  2. Click on the Log in link in the upper right corner.
  3. Log in to your Bradford Exchange account.
  4. Click on the "Customer Service" link in the upper right corner.
  5. Click the "Check status of shipment" link under the Frequently Asked Questions header.
  6. Click the "Click here" link at the end of the text describing The Bradford Exchange's status check service.

If You Have the Order Number

  1. Fill out the Order Number, Postal Code, and Email text fields.
  2. Click the Continue button. From there you will be taken to the page where you can see the most current tracking information for your order.

If You Do Not Have the Order Number

  1. Click the "Check by Address" link under the Order Number text field.
  2. Fill out the Billing House Number, Unit Number (if applicable), Postal Code, and Email text fields.
  3. Click the Continue button. From there you will be taken to the page where you can see the tracking information for your order.

If You Need More Help

If you have a problem getting the tracking information using the above procedure, then you can always call The Bradford Exchange's customer service phone number. It can be found here. The customer service center is open from 7 am to 6 pm Central Standard Time Monday through Friday, and is closed on weekends.

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How Can I Track My Bradford Exchange Order?

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