Have contacted Bradford exchange twice by email and once by phone to ask a question on...
GetHuman-diablojo's customer service issue with Bradford Exchange from February 2019
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The issue in GetHuman-diablojo's own words
Have contacted Bradford exchange twice by email and once by phone to ask a question on a Collection I have and still have not gotten a reply. Cheri Lynn told me the Collection was retired, I wrote back and Moses was supposed to get me an answer and nothing. I called and Larsissa was supposed to get me an answer and nothing. This has been going on for * weeks. All I want to know is, is there a list available of what ornaments are included to complete the set of the Thomas Kinkade Heirloom Santa decoration. I have ** ornaments and * are damaged. Is the Seth complete with ** ornaments or are there more? In addition,can I order the items individually to replace the * that I have that are damaged? This seems like a simple question to have answered and I have spent quite a lot of money with the Bradford Exchange over the years and the fact that I can’t get the respect of a response is extremely frustrating and disrespectful. Please help!!!!*Thanks,*Dominic Ausanio
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