Hello, I placed an order yesterday at around *pm and used two day shipping. Initially...

GetHuman1709638's customer service issue with Bradford Exchange from December 2018

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The issue in GetHuman1709638's own words
Hello, I placed an order yesterday at around *pm and used two day shipping. Initially, it said that I would get the package by Monday at the latest (**-*****) but I checked the status of it this morning and it says it’ll ship by till January **, which is * weeks after the purchase. I paid for two day shipping. I get that I ordered close to the weekend, but I thought I would get it at least by mid next week. If January **th is the case though I’m gonna have to cancel the order unfortunately. It’s just it was for a birthday*Christmas gift and I wanted to have it before Christmas. But just let me know through email if it was just a mistake in the computer system or not. (Order number: ************)
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Bradford Exchange

Customer service issue
Reported by GetHuman1709638
Dec 7th, 2018 - 6 mons ago
I have an issue with Bradford Exchange too
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Seen by 3 customers so far
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Timeline
GetHuman1709638 started working on this issue
Dec 7th, 2018 2:11pm