I placed * orders within * dayThe Nights. First item I ordered was The Nightmare Before...
GetHuman-matahari's customer service issue with Bradford Exchange from November 2018
Help with my Bradford Exchange issue
First: share to improve GetHuman-matahari's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-matahari's next move: talk to Bradford Exchange when they open.
Bradford Exchange's call center is closed now. We will send GetHuman-matahari a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-matahari may need:
Name on order, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-matahari's own words
I placed * orders within * dayThe Nights. First item I ordered was The Nightmare Before Christmas Tabletop tree Collection. The second item item I ordered the next day it was HARRY POTTER Illuminated Village Collection. I ordered both of these items through Bradford Exchange when they were both both on on Facebook. I used my PayPal account. This is the second time I ordered something from your company and ended up getting double. The last person I spoke to told me they will be ordered when more com in. I'm starting to feel like I'm * again and are fairies and pixie dust. I want my to items that I ordered baked in October. No shipping on either because I don't think you want to charge a customer who has been pushed around, lied to and has spent the last couple of nights in the Hospital and still feels horrible, Would you, my friend? Please get back to me
GetHuman-matahari did not yet indicate what Bradford Exchange should do to make this right.
I have an issue with Bradford Exchange too
How GetHuman-matahari fixed the problem
We are waiting for GetHuman-matahari to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.