On ******* I ordered the ***th Anniversary Release of USMC coin. The invitation came to...

GetHuman-rheadawn's customer service issue with Bradford Exchange from November 2018

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The issue in GetHuman-rheadawn's own words
On ******* I ordered the ***th Anniversary Release of USMC coin. The invitation came to my husband, but I placed the order by mail and specifically asked that the coin be shipped to me (Rhea Dawn Smith) as it was to be a gift for his **th birthday. I never received the Limited-Edition **k Gold plated coin now did he. I was quite disappointed when I have now received * past due statement (in his name) for something we did not order no receive called the "Glenn Green Marine". I submitted a notice on web site before, but no one responded to my plea. Please quit sending us notices as we DID NOT get anything from your company and I was very disappointed and had to come up with a gift for the special occasion. And, now he keeps getting these past due notices in his name. Needless to say, you have one Marine that is not too happy with your company - which appears to lack customer service. Please make this right with a letter telling us we are not responsible for something we did not order and did not get???? Would like to have this situation concluded before November ** the USMC Birthday!!! Thank you for making things right.

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Bradford Exchange

Customer service issue
Reported by GetHuman-rheadawn
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 767 others
0 customers following this


GetHuman-rheadawn started working on this issue
Nov 7th, 2018 10:26am