I bought a phone from someone online and when I tried to get it activated I was told th...

GetHuman-amerrifi's customer service issue with Boost Mobile from October 2019

Help with my Boost Mobile issue
The issue in GetHuman-amerrifi's own words
Get the IMEI cleared from the past owners boost account ... I bought a phone from someone online and when I tried to get it activated I was told that the IMEI number was still active on a boost acct. And I would have to contact the person I bought the phone from to get it cleared. I have tried and can not find the person to resolve the issue. The phone has been in my possession for over * months now and has not had service on it. When I purchased it the guy had told me he switched service. So I am sure that he just never closed out his acct. With boost and went on to his new service. So my question is how do I get the IMEI cleared so I can use the phone I bought or am I just srewed out of the money that I worked hard for and used to purchase this phone or will you some how help me?
I paid hard earned money for a phone that I can't get activated becuz the past owners never closed their boost account when they changed service and sold me the phone
Clear the IMEI so I can use the phone I purchased
I have been a customer of sprint and boost for several years
I have talked to a tech and they say I have to find the previous owner. Of Wich I have no way of finding
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Boost Mobile

LG Stylo * boost mobile
Customer service issue
Reported by GetHuman-amerrifi
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 27675 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN

Timeline

GetHuman-amerrifi started working on this issue
Oct 21st, 2019 11:41pm
GetHuman-amerrifi shared this issue with your circles on Google+
Oct 21st, 2019 11:46pm
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 22nd, 2019 5:20pm
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:38am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:39am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:39am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:39am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:39am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:39am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:39am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:44am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:44am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:44am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:44am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:44am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:44am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:45am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 1:48am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 23rd, 2019 2:03am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 25th, 2019 12:08am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 25th, 2019 12:08am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 25th, 2019 12:08am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 25th, 2019 12:08am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 25th, 2019 12:08am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 25th, 2019 12:08am
GetHuman-amerrifi indicated the issue is not fixed yet.
Oct 25th, 2019 12:08am

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