I wanted to change my plan to tghe ** mth. It would not me so I pd **. Then it still wo...

GetHuman2147331's customer service issue with Boost Mobile from February 2019

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The issue in GetHuman2147331's own words
Change plan ... I wanted to change my plan to tghe ** mth. It would not me so I pd **. Then it still wouldn't. Let me and statwd I owed **. I paid **. I still wanted the ** plan and I thought it would take it out of the ** but it charged another ** and said my next payment due march *. I paid for more than two mths which I cannot afford. I've been very sick and need a refund. My no is **********. I am unable to talk on phone due to recent surgery
I am on a fixed budget and cannot afford the double charges. I cannot talk due to recent surgery*I need a refund of th **.**
Credit issued to my debit card. If npt I will definitely switch services
* years as a customer
I have also contacted my bank.
I have an issue with Boost Mobile too
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Boost Mobile

** unlimited plan
Customer service issue
Reported by GetHuman2147331
Feb 6th, 2019 - 3 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 5 customers so far
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Timeline
GetHuman2147331 started working on this issue
Feb 6th 4:45pm