I made a purchase on boost mobile website last night for a new phone with the order num...

GetHuman1709399's customer service issue with Boost Mobile from December 2018

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The issue in GetHuman1709399's own words
I made a purchase on boost mobile website last night for a new phone with the order number ek-bepp-********* today i recieve an email stating my request to cancel this order was completed. I did not cancel my order and i needed the phone which is why i purchased it. So i go to place a new order and the additonal **% off your order has ended making it $**.** for a new phone. I dont want to spend that when i already placed an order yesterday for the exact same phone for less. I have funds available in my account to pay for this order so i am not sure why it was cancelled. Also approximately * weeks ago i purchased * boost phones and was charged for * i disputed it and received my money back for the additonal two phones so im not sure if that is why my order was canceled or not but i wouldnt think so. I would like to still purchase the boost stylo * phone but i am NOT paying $**.** for it when i already purchased it for $**.** yesterday and had it cancelled with no explanation. Please help me resolve this issue asap or im going to have to purchase a phone elsewhere

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Boost Mobile

Customer service issue
Reported by GetHuman1709399
Dec 7th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 13468 others
0 customers following this


GetHuman1709399 started working on this issue
Dec 7th, 2018 1:28pm

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