We made a booking in BADU hostel in Bangkok, ** minutes after having the confirmation o...

GetHuman4168008's Refund My Booking issue with Booking.com from December 2019

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The issue in GetHuman4168008's own words
We made a booking in BADU hostel in Bangkok, ** minutes after having the confirmation of paying I received the information on their check in policy that we did not see during booking (our mistake), which states that check in is max at ** pm but our flight arrives at ** pm. we tried to talk to the hostel to resolve the situation (have screen shots) but they were very rude from the start and did not help at all. We would like our money back for the two nights. What can we do?

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Booking.com

Refund My Booking issue
Reported by GetHuman4168008
Dec 29th, 2019 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 14379 others
0 customers following this

Timeline

GetHuman4168008 started working on this issue
Dec 29th, 2019 8:15am
GetHuman4168008 indicated the issue is not fixed yet.
Dec 29th, 2019 12:36pm

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