booked a room for * adults, requested * single beds and * double and then paid, only to...

GetHuman4109477's customer service issue with Booking.com from December 2019

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The issue in GetHuman4109477's own words
booked a room for * adults, requested * single beds and * double and then paid, only to be told afterwards the room was not available and there were only * double beds available. This was unacceptable and i requested a refund only to be told the refund would take upto * days. This is unacceptable, not to mention over hald an hour on the phone of arguing to get my refund. I WILL NEVER USE BOOKING.COM AGAIN! disgusting customer services.

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Booking.com

Customer service issue
Reported by GetHuman4109477
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 14280 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman4109477 started working on this issue
Dec 17th, 2019 9:55am

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