My booking id is **********, its regarding my booking at hotel lemon tree. I booked it...

GetHuman3836551's Question About A Booking issue with Booking.com from October 2019

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The issue in GetHuman3836551's own words
My booking id is **********, its regarding my booking at hotel lemon tree. I booked it almost ** -** days before and till now it shows the status confirmed for two rooms on dt *nd to *rd nov ****.*But now ( after ** days of booking ) hotel managment os calling me and informing me that there is no room for me. Saying that they didnot hv any information about my booking. *Please help me**I am with my family n a tour to kerala... i uave booked almost * resorts from booking.com for this keral trip.**What about our blind My faith on this app.**I have booked the hotel in prior just to avoid last moment raised prices and also to get the best selction. Also to avoid last moment booking issues. **But at this moment you have bought me on the same pick of messedup ( from hotel side and your side)**I wont cancel my booking and i hv all booking documents with confirmation for above id.**Whatever is the problem between booking.com and hotel property is not our lookout.**At no cost i am not going to make any compromise on above mentioned issue.

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Booking.com

Question About A Booking issue
Reported by GetHuman3836551
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 28781 others
0 customers following this

Timeline

GetHuman3836551 started working on this issue
Oct 27th, 2019 9:25am
GetHuman3836551 indicated the issue is not fixed yet.
Oct 28th, 2019 5:20am