I was on my way to Rochester to visit her grandmother that was in the hospital that doi...
GetHuman-rhardter's Refund My Booking issue with Booking.com from October 2019
Help with my Booking.com issue
First: share to improve GetHuman-rhardter's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rhardter may need:
Name on the booking, Booking reference, and 4 digit PIN
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-rhardter's own words
I was on my way to Rochester to visit her grandmother that was in the hospital that doing well I got halfway there I got a phone call from my ** year old son that he got in a car accident and needed some assistance mom is out of town so I had to turn around and drive back home get him a hand I was hoping that given the circumstances it's now almost to order too and I'm not going to be using the room that you guys might be able to give me a credit smack whether it be a refund on the day or whether it be a credit towards us another stay at another time please give me a call let me know if you can do anything or are we given the circumstance looking for a mental hospital in Syracuse right now with my son and I doubt I'm going to be able to make it back and see Grandma and Rochester so I'm not going to be used to help anybody call me I really appreciate it ***-***-**** my name is Richard Carter
GetHuman-rhardter did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-rhardter fixed the problem
We are waiting for GetHuman-rhardter to fix the problem and share the solution with the rest of us customers.
Please help with my Booking.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Booking.com customer problems.