Look I booked a hotel stay have been out of town was booked for October not November I...

GetHuman-pabacon's customer service issue with Booking.com from October 2019

Help with my Booking.com issue
The issue in GetHuman-pabacon's own words
Look I booked a hotel stay have been out of town was booked for October not November I contacted property they said I had to contact booking.com you did not put through cancellation until the **th I cancelled on the sixteen I better not get charged all I wanted to do is get the date corrected I have been unable to contact anyone at booking.com Place Ocean Sky in Ft Lauderdale Conf*********** The Res was suppose to be for NOVEMBER sixteen and seventeen I am not going to get charged for someone elses mistake I canceled in the alotted time frame

GetHuman-pabacon did not yet indicate what Booking.com should do to make this right.

How GetHuman-pabacon fixed the problem
I did not get it fixed I have replied multiple times no one from either booking.com or the hotel have reached back out to me and get human.com is a joke that is my reply hope you send this out to everyone no help from anyone have learned my lesson never using booking.com again Thank You
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Booking.com

Customer service issue
Reported by GetHuman-pabacon
Oct 17th, 2019 - 3 years ago
Not resolved
GetHuman-pabacon shared how to fix
Seen by 17 customers so far
Similar issue to 27837 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman-pabacon started working on this issue
Oct 17th, 2019 3:04pm
GetHuman-pabacon indicated the issue is not fixed yet.
Oct 17th, 2019 7:54pm
GetHuman-pabacon confirmed the issue is fixed. Hooray!
Oct 18th, 2019 5:16pm
GetHuman-pabacon indicated the issue is not fixed yet.
Oct 18th, 2019 5:16pm
GetHuman-pabacon indicated the issue is not fixed yet.
Oct 20th, 2019 5:22pm
GetHuman-pabacon confirmed the issue is fixed. Hooray!
Oct 20th, 2019 5:23pm
GetHuman-pabacon indicated the issue is not fixed yet.
Oct 20th, 2019 5:23pm
GetHuman-pabacon confirmed the issue is fixed. Hooray!
Oct 20th, 2019 5:23pm
GetHuman-pabacon indicated the issue is not fixed yet.
Oct 21st, 2019 3:11am
GetHuman-pabacon indicated the issue is not fixed yet.
Oct 22nd, 2019 1:29am
GetHuman-pabacon indicated the issue is not fixed yet.
Oct 23rd, 2019 12:07am
GetHuman-pabacon indicated the issue is not fixed yet.
Oct 23rd, 2019 10:53am

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