I booked a hotel room but made a mistake with the email address, so I never received th...

GetHuman-tonyayle's customer service issue with Booking.com from October 2019

Help with my Booking.com issue
The issue in GetHuman-tonyayle's own words
I booked a hotel room but made a mistake with the email address, so I never received the confirmation of the booking. I would like you to correct my email address and send me the booking confirmation. Thank you. All details I have are below:**Tony Ayles, flat *, ** Fox Hill, London SE** *XE* tel ************Hotel Gault, Montreal, Canada, staying for one night **th December *****My correct email should be: *****@***.com*The wrong email I think I typed in is: *****@***.com (this is wrong and doesn't exist)*I made the booking on **rd***th December *****I do not have a booking.com account so cannot amend via the online account function. I do not have a pin or confirmation number, only the details I have provided above.*Thank you for your help.

GetHuman-tonyayle did not yet indicate what Booking.com should do to make this right.

How GetHuman-tonyayle fixed the problem
Emailed a complaint..................................................
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-tonyayle
Oct 15th, 2019 - 3 years ago
GetHuman-tonyayle shared how to fix
Seen by 9 customers so far
Similar issue to 27647 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN


GetHuman-tonyayle started working on this issue
Oct 15th, 2019 8:44pm
GetHuman-tonyayle confirmed the issue is fixed. Hooray!
Oct 17th, 2019 5:35am

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies