I booked a hotel room but made a mistake with the email address, so I never received th...

GetHuman-tonyayle's customer service issue with Booking.com from October 2019

Help with my Booking.com issue
The issue in GetHuman-tonyayle's own words
I booked a hotel room but made a mistake with the email address, so I never received the confirmation of the booking. I would like you to correct my email address and send me the booking confirmation. Thank you. All details I have are below:**Tony Ayles, flat *, ** Fox Hill, London SE** *XE* tel ************Hotel Gault, Montreal, Canada, staying for one night **th December *****My correct email should be: *****@***.com*The wrong email I think I typed in is: *****@***.com (this is wrong and doesn't exist)*I made the booking on **rd***th December *****I do not have a booking.com account so cannot amend via the online account function. I do not have a pin or confirmation number, only the details I have provided above.*Thank you for your help.

GetHuman-tonyayle did not yet indicate what Booking.com should do to make this right.

How GetHuman-tonyayle fixed the problem
Emailed a complaint..................................................
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Booking.com

Customer service issue
Reported by GetHuman-tonyayle
Oct 15th, 2019 - 2 years ago
Fixed
GetHuman-tonyayle shared how to fix
Seen by 5 customers so far
Similar issue to 27647 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman-tonyayle started working on this issue
Oct 15th, 2019 8:44pm
GetHuman-tonyayle confirmed the issue is fixed. Hooray!
Oct 17th, 2019 5:35am