Dear Booking .com,*I was trying to book to attend my cousins wedding at Nuthurst Grange...

GetHuman3762407's Refund My Booking issue with Booking.com from October 2019

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The issue in GetHuman3762407's own words
Dear Booking .com,*I was trying to book to attend my cousins wedding at Nuthurst Grange Solihull Birmingham on Saturday March ** ****.*I believed this booking was completed *However I was charged through my bank for staying at the hotel Nuthurst Grange country house hotel on a Monday September ** ****.*I did not stay at the hotel then and had never intended to this was incorrect.*I have contacted the hotel Nuthurst Directly for a refund to my bank account and they have said you have taken the money directly.*This is incorrect can you please refund the money to our bank account The manager of the Nuthurst Hotel Paul Hopwood has said he will verify that we did not stay at the hotel.*Thank you for your attention of this matter.*Sarah Catherine Walker.

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Booking.com

Refund My Booking issue
Reported by GetHuman3762407
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 27506 others
0 customers following this

Timeline

GetHuman3762407 started working on this issue
Oct 14th, 2019 2:39pm

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