Reservation********** PIN*****. *Reservation in VIncent Camacho's name at hotel Parteno...

GetHuman3033651's customer service issue with Booking.com from June 2019

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The issue in GetHuman3033651's own words
Reservation********** PIN*****. *Reservation in VIncent Camacho's name at hotel Partenon Beach in La Ceiba HOnduras, June**-***Booking customer service has been very helpful and i am thankful,*I did call BOOKING.com June * which is yesterday, and yes they did as I requested. But unfortunately since yesterday the place we had plan to visit in HOnduras, which is La Ceiba is currently still having riots and unrest by the people who are doing blockages at the bridges which are a vital entry to various cities, including La ceiba. We arrive to Honduras through San pedro sula airport, there are at least * bridges we need to cross to get to La ceiba via car, they are currently being blocked. We sadly have to cancel our trip completely to Honduras and have NO plans to visit any time in the near future. I have proof of my Delta ticket being canceled to HOnduras from June *-**-****. I reached out to the Hotel in Honduras today requesting refund and they said the manager will review the request but best thing to do was to go through booking.com.

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Booking.com

Customer service issue
Reported by GetHuman3033651
Jun 4th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 14990 others
0 customers following this

Timeline

GetHuman3033651 started working on this issue
Jun 4th, 2019 9:23pm

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