I booked a hotel room in Orlando Florida for Wednesday March *th through Friday March...

GetHuman-glendagd's complaint issue with Booking.com from March 2019

3 views
 | 
11496 similar
 | 
0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman-glendagd to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-glendagd's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (22 days ago)
First: share to improve GetHuman-glendagd's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-glendagd may need:
Name on the booking, Booking reference, and 4 digit PIN
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-glendagd's own words
I booked a hotel room in Orlando Florida for Wednesday March *th through Friday March *th I use my credit card to reserve the room which I had adequate funds when I got to the hotel they told me that they could not take us I had cash they refused to take my cash they refused to take two credit cards that had adequate amount available then I was told that the room was not available because they overbooked I was on a vacation trip with friends from other states in the United States got to the hotel late because we were at Disney and ended up driving two hours away to go back home instead of spending the night ever since then I've been getting multiple multiple multiple phone calls from other countries and all hours of the day and night when I called booking.com and spoke to someone in Amsterdam she told me to go to the website and change my information and went to the website and I cannot see any way to change my information but the phone calls keep coming and I want them to stop I've been trying to get in touch with someone and all of the phone lines are busy and there is no one available to help me I want these phone calls to stop as soon as possible like right now I use my phone in work and I depend on being able to receive important calls at * a.m. not junk calls my confirmation number is ***-***-**** also I was misled by the name of the hotel the grand Orlando Resort at Celebration the resort is not in celebration which is a Disney City that it owns the hotel was a dump employees we're very unprofessional they were unable to give me a cancellation confirmation the girls scribbled in on a piece of paper and hand it to me with no information except for my name the date and I cancelled which I did not cancel they did not have a room for us they refused to take our money in the hotel look nothing like the hotel that I booked with
GetHuman-glendagd did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-glendagd fixed the problem
We are waiting for GetHuman-glendagd to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-glendagd fixes it.
This email address isn't valid

Booking.com

complaint issue
Reported by GetHuman-glendagd
Mar 27th, 2019 - 22d ago
I have an issue with Booking.com too
Not resolved
Seen by 3 customers so far
Similar issue to 11496 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-glendagd started working on this issue
Mar 27th 1:48pm