After my friend turned ** on Nov. *th, I planned a trip to Kihei Bay Surf Condos. On K...

GetHuman1680400's customer service issue with Booking.com from December 2018

2 views | 7998 similar | 0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman1680400 to get a Booking.com rep on the line!
Always use the GetHuman Phone to call Booking.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1680400's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1680400 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman1680400's own words
After my friend turned ** on Nov. *th, I planned a trip to Kihei Bay Surf Condos. On Kihei Rd. When we arrived from Seattle, the lady said she had no reservation for us. I had previously had it for the ** of Nov. but changed it early enough. We had no where to go and were standing on the sidewalk by the condo with our luggage. A nice couple walked up and asked why we were standing out there and we said that we had nowhere to stay. This couple's friends had left that morning and they had a freshly made twin beds with an adjoining bathroom. They were flying out the next day so when I awoke I called Alaska Airlines and they scheduled us to fly to Seattle by Hawaiian Air which was a very comfortable plane. The Torez couple even took us out to breakfast before turning in their rental car. There were *** women, men and children on the airbus. After we arrived in Seattle, Herb called his eldest daughter and she and her husband drove down, picked us up and took us to their son and daughter-in-law's home and we slept on their large hydebed. The next day his daughter took us (*) out to breakfast at Shari's Restaurant near the airport. We then took the ** minute flight to Yakima, our home. We were very fortunate. The lady at Kihei Bay Surf said she would refund me $***.** but it hasn't been put back in my Discover card account yet. My Discover card No. is: ****************, Exp. ****, security code ***. Please call and ask them to refund the above amount. I called their number before Christmas and today as well but nobody answers. I don't still have my confirmation number but it was under the name: Suzanne L. Richings

GetHuman1680400 did not yet indicate what Booking.com should do to make this right.

How GetHuman1680400 fixed the problem

We are waiting for GetHuman1680400 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1680400 fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman1680400
Dec 27th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 7998 others
0 customers following this

Timeline

GetHuman1680400 started working on this issue
Dec 27th, 2018 5:08am