I prepaid a car rental thru Booking.com, booking reference * **********Upon arrival at...

GetHuman1689988's customer service issue with Booking.com from December 2018

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The issue in GetHuman1689988's own words
I prepaid a car rental thru Booking.com, booking reference * **********Upon arrival at ORD THRIFTY CAR RENTAL at *:** pm on ********** I had to wait almost an hour for a car as they had no cars considering I already paid for the reservation.*However, my issue is the charges your company charged me verses thrifty car rental*I paid you $**.***I received my bill from Thrifty to be only $**.** *Why are you over charging me $**.**? **I do not need to go thru you if it’s less on the car company web site!**I would like the difference credited back to me since I was majorly inconvenienced waiting for a car. **This doesn’t make me comfortable booking on your site in the future. **I look ditto a response soon**Thank You very much **Regards **Shirley Ierardi
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Booking.com

Customer service issue
Reported by GetHuman1689988
Dec 4th, 2018 - a mon ago
I have an issue with Booking.com too
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