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Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman1689988's own words
I prepaid a car rental thru Booking.com, booking reference * **********Upon arrival at ORD THRIFTY CAR RENTAL at *:** pm on ********** I had to wait almost an hour for a car as they had no cars considering I already paid for the reservation.*However, my issue is the charges your company charged me verses thrifty car rental*I paid you $**.***I received my bill from Thrifty to be only $**.** *Why are you over charging me $**.**? **I do not need to go thru you if it’s less on the car company web site!**I would like the difference credited back to me since I was majorly inconvenienced waiting for a car. **This doesn’t make me comfortable booking on your site in the future. **I look ditto a response soon**Thank You very much **Regards **Shirley Ierardi
GetHuman1689988 did not yet indicate what Booking.com should do to make this right.
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