I booked the Perouse lodge Sydney ** Perouse rd. Sydney. The dates by my fault I punche...

GetHuman-fwright's customer service issue with Booking.com from October 2018

7 views | 5773 similar | 0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman-fwright to get a Booking.com rep on the line!
Always use the GetHuman Phone to call Booking.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-fwright may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-fwright's own words
I booked the Perouse lodge Sydney ** Perouse rd. Sydney. The dates by my fault I punched in the **th to the **th of oct although I was looking for the address to check in and just realised that the dates are not for today the **th to the **th of Oct. I called the hotel and the receptions would not help at all and I said pls ask your manager and then said she will call me back after ** mins I called back and she said I have to call booking .com and I said thanks for calling me and letting me know as I had the respect to wait for her call back with no returned call. The lady was eager to hang up before even feeling for me as I have been charged and have no where to stay! I would appreciate a refund or at the least to accomodate me for the nights I have paid for *Pls if you could call*Me as I have no place to stay at present *Regards,*Fabian***********

GetHuman-fwright did not yet indicate what Booking.com should do to make this right.

How GetHuman-fwright fixed the problem

We are waiting for GetHuman-fwright to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fwright fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-fwright
Oct 17th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 5773 others
0 customers following this


GetHuman-fwright started working on this issue
Oct 17th, 2018 1:31am
GetHuman-fwright shared this issue with friends on Facebook
Oct 17th, 2018 1:33am