I have been trying to change my check out date at Alpine Heritage Motel Goulburn NSW fo...
GetHuman-carmeldu's customer service issue with Booking.com from September 2018
Help with my Booking.com issue
The issue in GetHuman-carmeldu's own words
I have been trying to change my check out date at Alpine Heritage Motel Goulburn NSW for more than two weeks now.*When I enter the new date it says check availability but nothing happens, it appears to freeze. I have sent an email which went direct to Alpine Heritage Motel , who replied with I need to deal direct with booking .com ,I have phoned but the calls went through to the Alpine Heritage motel as well, staff becoming quite annoyed at the situation.* I would be very happy if you could tell me how I am meant to change the date please*I have rung the Motel direct with no outcome of the situation.
GetHuman-carmeldu did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-carmeldu fixed the problem
I talked to someone at booking.com helpline.I needed my confirmation number plus the pin number ready, problem was fixed while I on phone. Personnel were very helpful
Please help with my Booking.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.