Booking Confirmation No: *********** Aug **-**, **** at Amrise Hotel**Made a booking wi...

GetHuman-zai_batj's customer service issue with Booking.com from August 2018

Help with my Booking.com issue
The issue in GetHuman-zai_batj's own words
Booking Confirmation No: *********** Aug **-**, **** at Amrise Hotel**Made a booking with Amrise Hotel in Singapore, and been waiting for them to contact me regarding my payment. But days after, no reply from them yet after my emails. So ,recently, I decided to cancel the booking instead, so they can free up the room and make it available for the other customers.* I would like Amrise Hotel to officially cancel my booking and waive the fees.*Please help me with my concern Asap. As the reservation date is this coming August **-**, ****. I have already informed them my intention to cancel and hopefully to waive the fees.* *I hope this is enough to raise my concern and remove my booking from my dashboard. Amrise Hotel has yet acknowledge my cancellation request. **Please help me. Thank you so much.
GetHuman-zai_batj did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-zai_batj fixed the problem
We are waiting for GetHuman-zai_batj to fix the problem and share the solution with the rest of us customers.
Please help with my Booking.com issue
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Booking.com email you?
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman-zai_batj
Aug 10th, 2018 - 7 mons ago
I have an issue with Booking.com too
Fixed
Seen by 11 customers so far
Similar issue to 2789 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-zai_batj started working on this issue
Aug 10th, 2018 6:57am
GetHuman-zai_batj indicated the issue is not fixed yet.
Aug 11th, 2018 12:48pm
GetHuman-zai_batj indicated the issue is not fixed yet.
Aug 11th, 2018 12:49pm
GetHuman-zai_batj indicated the issue is not fixed yet.
Aug 12th, 2018 12:00am
GetHuman-zai_batj indicated the issue is not fixed yet.
Aug 12th, 2018 12:01am
GetHuman-zai_batj indicated the issue is not fixed yet.
Aug 13th, 2018 1:07pm